My friend joined a milk tea shop franchise, paying a franchise fee of 200k yuan.

The headquarters said they would cover training, site selection, and supply chain.
The training lasted three days, teaching how to brew tea.
They provided a location for site selection, with a monthly rent of 20,000 yuan, and there are already three milk tea shops nearby.
The raw materials in the supply chain are 30% more expensive than market prices.
My friend went to talk to the headquarters, and they said, "The contract states that franchisees are responsible for their own profits and losses."
My friend asked, "Then what about your promise to 'cover profits'?"