There is also one that I opened short at a high level, and the platform in front of Long Wick Candle forcibly closed the position, can the customer service explain?
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Youyi:
Hello, you can contact our online customer service (click on the avatar in the upper left corner of the app - click on the customer service symbol in the upper right corner - click on contact customer service - enter the manual customer service in the dialog box) to provide relevant screenshot of the problem, and we will help you verify and handle it.
Why did customer service forcefully close my position?
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Youyi:
Hello, can you please provide a detailed explanation of your issue, and contact our online customer service (click on the profile picture in the upper left corner of the app, click on the customer service icon in the upper right corner, click on contact customer service, enter 'human customer service' in the dialogue box) to provide relevant screenshots of the problem, and we will help you verify and resolve it.
Customer service, could you come out and explain to me why all the Close Position profits show 53 on one and 11 on the other, which one should I look at?
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GoUp:
Dear user, you can check your account statement. Please refer to the profit shown in the historical Position for accuracy.