Are we being heard? Many of us real users are stuck in KYC verification limbo. I meticulously followed every requirement when submitting my documents—no corners cut, everything by the book. Yet there's radio silence on why my verification failed. No explanation provided, no error details shown, and worse, there's no way to resubmit corrected materials. It feels like documents go into a black hole. When a verification fails, shouldn't users get transparent feedback about what went wrong? The lack of communication and resubmission options leaves legitimate users locked out with zero recourse.