Rider claims they only earned 3 yuan from a 700-yuan big order! Meituan responds: The order simply does not exist.

On March 27, a report from Kuai Technology stated that a Meituan delivery rider posted a video claiming he accepted an order worth over 700 yuan but only received 3 yuan, with the customer giving over 50 yuan all deducted by the platform.

This news sparked heated discussions online, and Meituan officially released a statement today refuting the claim as false.

To verify the truth, Meituan conducted a thorough check of all key information mentioned by the blogger, line by line:

Regarding the “order worth over 700 yuan”: Upon investigation, it was found that the rider had no orders totaling over 700 yuan recently, nor any other orders in the hundreds.

Regarding the “customer gave 50 yuan”: In the rider’s orders, any additional voluntary payment from customers (tips or rewards) is 100% fully settled to the rider who completed the delivery. Meituan checked all tip records for this rider, which were 0.5 yuan, 1 yuan, 2 yuan, 3 yuan, and 5 yuan in the recent five instances. Not only was there no amount around 50 yuan, but these tips were also 100% fully credited.

Later, the blogger claimed this 50 yuan was for “delivery fees”: Meituan further investigated the delivery fee income for all large orders this rider had received this year, with amounts ranging from 14.5 yuan to 57.2 yuan, similarly showing no situation where the rider only received 3 yuan.

Fake orders, fake amounts, fake income—every key detail that sparked controversy in the video has been proven to be unfounded upon verification.

Therefore, the order described by the blogger does not exist at all.

Meituan has reported the blogger’s act of spreading false information to the relevant authorities and will take further measures in accordance with regulations and laws.

Meituan stated that it firmly opposes any actions that harm the delivery rider community and the platform ecosystem for the sake of traffic.