Protecting "Wallets" and Building a "Peace of Mind Circle" - China Life Hengshui Branch "Financial Consumer Protection Service Station" Community Outreach Activities Receives Praise

(Source: Hengshui Daily)

Reprinted from: Hengshui Daily

Recently, China Life Hengshui Branch carefully organized a financial consumer rights protection education and publicity event in Tongleli Community, Taocheng District. Relying on the community “Financial Consumer Protection Service Station,” the event used diverse promotional methods to deliver practical financial knowledge and thoughtful risk warnings to residents. Special attention was given to caring for the elderly group, helping to improve the financial literacy and risk prevention capabilities of community residents. The activity received active participation from residents and positive recognition from regulatory authorities.

At the indoor activity site of the “Financial Consumer Protection Service Station,” an engaging and lively financial knowledge lecture attracted many residents. The lecture focused on the eight basic rights of financial consumers, prevention of illegal financial activities, identification of agent withdrawal risks, and vigilance against telecom and online scams—topics closely related to the interests of the public. To make the knowledge easier to understand and more impactful, a prize-winning quiz interactive session was specially arranged. By sharing real-life typical cases, the session explained risks through case studies, resonating with the audience and sparking lively discussions.

Meanwhile, outdoor promotional activities were also in full swing. Staff set up consultation points in the community activity area, distributing carefully prepared promotional leaflets to passing residents, especially the “silver-haired” elderly. They answered questions about insurance, protection, investment, and financial management in simple, easy-to-understand language. Emphasis was placed on warning about common financial scams, repeatedly reminding seniors to safeguard their “money bags,” stay away from high-interest temptations, and handle financial transactions through正规 channels.

This “Financial Consumer Protection Service Station” community activity is a microcosm of China Life Hengshui Branch’s ongoing efforts to deepen and solidify consumer rights protection work. In the future, the company will continue to uphold the original intention of “finance for the people,” innovate educational methods, expand service reach, and integrate warmer, more professional, and more reliable financial services into community life. This will contribute to building a harmonious and healthy financial environment and safeguarding the well-being of ordinary people.

Author: Wen Cong

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