2026-01-04 16:25:10

Hey guys, I want to ask for some advice. Around 2020, my wife was introduced to buy a certain cryptocurrency worth 2300 RMB. I can't remember exactly which coin it was. At that time, she made the purchase on a major trading platform, and she hasn't touched the account since then. I only remembered to ask her about the referrer yesterday, and she said it was indeed bought on the platform, but after so many years, the account information is a bit fuzzy.

I want to ask everyone, how should I handle this situation? Can the account be recovered? If so, what is the process? Has anyone experienced a similar situation? Or is there any way the trading platform can help with inquiries? Friends who know, please give some advice. Thanks!

View Original

This page may contain third-party content, which is provided for information purposes only (not representations/warranties) and should not be considered as an endorsement of its views by Gate, nor as financial or professional advice. See Disclaimer for details.

11 Likes

Reward
11
9
Repost
Share

Comment

0/400

ContractSurrender

· 01-07 05:05

--- Damn, how long would it take to generate account records like this? I suggest contacting platform customer service directly. --- Haha, your wife probably bought it back then. It’s either worth nothing now or has skyrocketed. Just depends on luck. --- 2300 bucks sitting there for so long. Forget it, don’t bother anymore. Just pretend the money doesn’t exist. --- Try the official website to see if you can recover your account using email or phone number. If that doesn’t work, submit a support ticket. --- For old accounts, the platform can usually find the records. It mainly depends on whether you still remember the registration information. --- Honestly, if you haven’t touched it in four years, even if you find it, you won’t know if you’ve made a profit or a loss. It’s a bit exciting. --- For top-tier platforms, security should be fine, and customer service is quite cooperative. Give it a try.

View OriginalReply0

GateUser-beba108d

· 01-06 02:04

Bro, honestly this kind of situation is quite common. Major platforms usually have account recovery mechanisms. Just bring your ID and contact customer service. The coins bought in 2020 have probably doubled multiple times by now, so it's not a big problem. The platform has records. But it depends on which platform it is. Some platforms have simple recovery processes, while others are more complicated. I suggest trying to reset your password first. I can't remember the specific coin type, but you can find it by checking transaction records. Don't be too anxious. Bro, I recommend organizing all the information you can recall first, like your phone number, email, etc., then directly contact the platform's customer service. It might already be frozen. These days, the crypto world has too many tricks. Maybe you should send your wife a screenshot to see if she can remember.

View OriginalReply0

Liquidated_Larry

· 01-04 23:02

Haha, this is ridiculous. It took so many years to remember it. Contact the platform customer service; they can usually check account history. Maybe it has already doubled. Coins from 2020, back then anything bought would make a profit. Now thinking about it, how regretful. The account probably hasn't been canceled; just use your ID and email to go through the process. How many times the profit is this? Wake up, everyone. Wait, is this real? How long has it been since you last logged into the account?

View OriginalReply0

JustHereForAirdrops

· 01-04 16:54

Haha, isn't this just a dormant asset? Maybe it has already doubled in value. --- It's recommended to contact the platform customer service directly, and providing real-name authentication information should help you find it. --- I also have an old account, too lazy to bother with it. --- Cryptocurrency from 2020... how many times has it multiplied? Quickly ask the platform. --- That's hilarious, my wife unintentionally won big by lying down, haha. --- Before recovering it, prepare yourself mentally; there might be nothing left. --- Try logging in with your email or phone number. Platforms generally don't delete such accounts. --- Wow, isn't this just the lowest price layout? Luck is on my side. --- The key is that I can't remember the coin type... this is awkward, I need to ask the referrer.

View OriginalReply0

GasFeePhobia

· 01-04 16:51

Damn, the coins from 2020 are still in the account. How many times have they multiplied? Hurry up and ask the platform customer service. I've encountered something similar before; just recover your email, but it depends on whether the platform is still active. Oh my God, if those coins are still alive, your wife really didn't buy in vain this time. You can usually recover accounts with just your ID card, email, and phone number on major platforms. Over two thousand yuan, but now it’s probably just a number. Act quickly. Platforms all have account recovery procedures. Check the official website and contact customer service; it’s not too complicated. It’s a matter of luck, depending on whether the coin is already delisted.

View OriginalReply0

RektHunter

· 01-04 16:48

Bro, this time you might have to rely on luck. Major platforms usually have account recovery mechanisms. Contact customer service to see if your KYC records can be retrieved.

View OriginalReply0

ServantOfSatoshi

· 01-04 16:40

Bro, your luck is pretty good this time. Maybe dormant assets will make a big comeback. Try contacting customer service, bring your ID and screenshots of transaction records, they can usually find out. 2300 yuan invested now, if you chose the right coin... Hey, that's the story of a hidden gem. But you gotta act fast, don't get your account frozen and cause trouble.

View OriginalReply0

DirectionOfTheHeart

· 01-04 16:31

Basically made a contribution.

View OriginalReply0

AirdropJunkie

· 01-04 16:28

Wow, I haven't logged in for so long, this is really a bit uncertain, bro.

View OriginalReply0