How to Send a Gift Card on Gate (App) ｜ Gate

Applicable Scope

This guide applies to Gate App
Before you start: Ensure you have purchased or own a Gate Gift Card
Estimated time: 3 m

Objective

This guide will walk you through how to send a Gate Gift Card to recipients using three different methods on Gate App.

Steps

Step 1: Access the Gift Card Feature

1. Open the Gate App and navigate to the [Pay] section.
2. Select [Gift Card] from the available options.

Step 2: Select Your Gift Card and Sending Method

1. Choose the gift card you want to send from your available cards.
2. Click on [Gift] to proceed.
3. You will see three available sending methods.

Step 3: Choose Your Preferred Sending Method

Method A: Send Gift Cards via Redemption Code

1. Click on [Send Gift Cards].
2. Copy the redemption code displayed.
3. Send the redemption code to your recipient through your preferred communication channel.

Method B: Send to Email Address

1. Click on [To Email address].
2. Enter the recipient's email address.
3. Enter the giver's name.
4. Confirm and send.

Method C: Send to Gate Account

1. Click on [To Gate account].
2. Enter the recipient's Gate UID, email, or mobile number.
3. Enter the giver's name.
4. Confirm and send.

Notes

• For Method C (To Gate account), ensure the recipient is a registered Gate user before sending.
• Once a gift card is sent, the transaction cannot be reversed. Please verify all recipient information carefully before confirming.
• Redemption codes should be kept secure and shared only with intended recipients.

FAQ

Q1: Can I cancel a gift card after sending it?

A: No, once a gift card is sent, the transaction cannot be reversed or canceled. Please ensure all recipient information is correct before confirming.

Q2: What if the recipient doesn't have a Gate account?

A: If you choose Method C (To Gate account), the recipient must be a registered Gate user. For recipients without a Gate account, use Method A (redemption code) or Method B (email address) instead.

Q3: How long is the gift card redemption code valid?

A: Gift card validity periods vary by card type. Please check the specific terms and expiration date of your gift card before sending.

Q4: Can I send the same gift card to multiple recipients?

A: No, each gift card can only be sent to one recipient. Once redeemed or sent, it cannot be used again.

Disclaimer

The content provided herein is for reference and educational purposes only and does not constitute any financial, investment, trading, or legal advice, nor does it constitute an offer or solicitation to buy or sell any digital assets. Gate makes no express or implied representations or warranties regarding the accuracy, completeness, or timeliness of the information contained herein. Product features, interfaces, rules, and fee structures may be updated or adjusted at any time. Please refer to the latest announcements and the actual information displayed on the Gate platform for the most accurate details.
Digital asset investments involve significant risk, and prices may fluctuate substantially. You may lose the entire amount of your investment. Please make decisions cautiously based on your own financial situation and risk tolerance after fully understanding the associated risks. If necessary, you are advised to consult an independent professional financial or legal advisor.
For more information about potential risks, please refer to Gate's Risk Disclosure and User Agreement.